It is the sacred duty of the funeral professional to ensure that the contractual wishes of the family of the deceased are met, if not exceeded. The most important facet of this responsibility is the continued assurance that the deceased in our care is always treated with dignity and respect. This includes the iron-clad guarantee of the identity of the deceased throughout the process, and a consistent and complete record of the chain of custody of the deceased during every step of the process.
It should be the policy and procedure at all funeral establishments to identify and document confirmation of the identity of all deceased individuals regardless of the method of disposition chosen by the family.
An updated and current Standard Operating Procedure Manual can be developed and customized to your specific business by Cremation Strategies & Consulting.